troubleshooting

Troubleshooting: reviewing ORDS connections, your application server, and response times

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Symptom/Issue In an internal Slack thread today, a user was trying to diagnose browser latency while attempting to connect to the ORDS landing page. Peter suggested what I thought was a pretty neat heuristic for checking connections to ORDS and your database, as well as latency. Methodology Let’s say your symptoms are either slow loading … Read more

401 Unauthorized invalid_token – troubleshooting Oracle Cloud IAM JWTs with ORDS

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Symptoms You are able to request an access token from OCI IAM. Yet, when you issue the subsequent request to your target resource (an ORDS endpoint), you receive the following message (error=”invalid_token”):  Actions you’ve taken YET…you still receive this error=”invalid_token” message, it is quite possible that you have not made the JWK URL publically accessible in … Read more